All services provided by FlameHosting may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: Copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless FlameHosting from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to FlameHosting' servers, or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links..
Image Hosting Scripts
Mail Bombers/Spam Scripts
File Dump/Mirror Scripts
Commercial Audio Streaming
High-Yield Interest Programs (HYIP) or Related Sites
Sale of any controlled substance without prior proof of appropriate permit(s)
Prime Banks Programs
Hacker focused sites/archives/programs
Sites promoting illegal activities
Hateful/Racist/Harassment oriented sites
Forums and/or websites that distribute or link to warez/pirated/illegal content
Bank Debentures/Bank Debenture Trading Programs
RapidLeech and/or Torrent Scripts
Broadcast or Streaming of Live Sporting Events
NOTICE: If your account is found to contain illegal activity, illegal mp3 files, pirated software, hacker programs, warez programs or any other illegal files your account will be terminated immediately without any notice and a $25.00 cancellation fee will apply. Additionally FlameHosting will notify the proper authorities of your actions.
However we do allow..
Video Streaming Servers
Voice Streaming Servers
We currently do not allow IRC or IRC bots on our servers.
Any attempt to cause harm to any of FlameHosting's servers or clients will result in immediate suspension of account and all services associated with that account/IP.
We do backup all our servers and data for security but in case of any data loss (on your end) FlameHosting will not be responsible about our data. Clients should take their own backups. However if any data loss occurs due to us we are responsible about your data and will get you back all your data.
All accounts which are flagged as Suspended/Terminated/Fraud will be completely deleted from our servers and databases after 30 days if they have not cleared their account. (Can be done by contacting us including opening a support ticket)
Refusal of Service
We have the right to refuse, delete, suspend and cancel any service if it is violating out TOS.
All Services including Dedicated Servers, VPS, Game Servers must adhere to the Terms and Conditions which are listed above or will be cancelled immediately.
By the Service Activation Date of each month, FlameHosting will either:
(1) debit the client's credit card (when such information has been provided by the client); or
(2) Deliver an e-mail or a regular mail invoice containing the fees and the due date for service payment if a client is not able to make a payment within the due date, Service will be automatically terminated. The E-mail or regular mail will be send in accordance to the info provided by the customer. FlameHosting will not be responsible for any mistakes by the client during providing sensitive info/data.
FlameHosting is not responsible for any money loss if a client cancel a service and doesn't stop the auto-payment subscription. No refunds will be made in this case.
Money back guarantee & refund policy
We do offer a 10 days Money back guarantee.
If a client is not happy/satisfied with Flamehosting's services, A full refund will be issued to FlameHosting's Vault which you can use as credit to buy services off FlameHosting. However if you want the refund to be issued to your payment source, Let us know either by opening a support ticket or directly contacting us.
NOTICE: 10 day money back guarantee does not apply for dedicated servers, domain name registration, cPanel licenses and for breaking our Terms of Service.
Also if you want a refund for our annual package that gives a free domain, within the first 10 days you will get a partial refund and the domain will stay on our responsibility .
e.g. ( amount you paid - domain price ). *.com/.net/.org domains cost 9.99$ and .info domains cost 4.99$.
Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.
We DO NOT refund partial monthly fees to accounts.
Violations of these Acceptable Use Policies should be referred to firstname.lastname@example.org. All complaints will be investigated promptly. Failure to follow any Term Or Condition will result in immediate deactivation/suspension of account/services.
FlameHosting cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by FlameHosting are resold. Thus, certain equipment, routing, software and programming used by FlameHosting are not directly owned or written by FlameHosting. Moreover, FlameHosting holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as FlameHosting sees it fit.
By activating you account you agree to the above terms and conditions and a copy of your agreement is sent with your sign-up request. If anything goes wrong by your Account/IP, You will be held responsible as you are responsible for your credentials.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
FlameHosting guarantee 100% (Yes, not 99.9%) Server Uptime Guarantee, However if FlameHosting fails to provide this, you will be provided with a pro-refund (1.5x Refund)
FlameHosting reserve the right to adjust any of the above Terms and Conditions without any prior notification. We also erserve the right to modify services pricing without any notification